Airline Schedule Change Assistance
Your airline changed the itinerary. Learn what to compare, what information to gather, and how to evaluate the next steps for your booking.
What to Do When an Airline Changes Your Schedule
A schedule change can affect more than the flight itself. A new departure time may create a tighter connection, affect an airport transfer, or change the timing of a hotel or cruise connection. Start by comparing your original confirmation with the revised itinerary.
- Save the original and revised itinerary.
- Check every flight segment, connection, airport, and departure date.
- Look for any response or acceptance deadline in the airline notification.
- Review the ticket or booking terms before choosing a new option.
- Ask what alternatives, refunds, credits, or rebooking options may apply to your specific ticket.
Questions to Ask About a Schedule Change
Was the flight time changed?
Confirm the exact difference between the original and revised departure or arrival time.
Did an airport change?
Check whether the departure, arrival, or connection airport is different from the original booking.
Does the connection still work?
Review the connection time and any impact on onward transportation or lodging.
What are the available alternatives?
Ask about alternate flights, dates, routing, credits, or refunds that may be available under the applicable terms.
Have These Details Ready
- Booking confirmation or record locator
- Passenger names
- Original flight times and the revised schedule
- Departure and destination airports
- Any airline email or notification about the change
- Your preferred alternative date or routing, if you have one
Need Help Reviewing the New Itinerary?
Schedule changes can be confusing when the trip includes multiple segments, third-party bookings, hotels, transfers, or cruise departures. Call us with the itinerary in front of you and we can help you organize the situation and identify the next practical step.
View all flight assistance services · Flight change assistance · Flight cancellation and refund assistance · Travel assistance by phone
No specific outcome is guaranteed. Availability, rebooking, refunds, credits, and fees depend on the applicable airline, ticket, and booking-provider conditions.