Privacy Policy

Last Updated: June 29, 2026 | Effective Date: June 29, 2026

1. Who We Are

Sky Voyage Travel is an independent travel assistance agency operated by Expert Trip LLC. We are not affiliated with, endorsed by, or representing any airline, cruise line, hotel, or online travel agency (OTA). We provide independent travel assistance services to US consumers for a fee.

2. Information We Collect

Information You Provide to Us

When you contact us by phone or use our website, you may provide us with:

• Your name and contact information
• Your travel booking details (confirmation numbers, passenger names, travel dates)
• Payment information (processed securely — we do not store full card numbers)
• Communication preferences
• Any other information you choose to share with our agents

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location information
• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Provide the travel assistance services you request
• Process payments for our services
• Communicate with you about your service request
• Improve our website and service quality
• Comply with legal obligations
• Respond to inquiries and support requests
• Conduct analytics to understand how our website is used

We do not sell your personal information to third parties. We do not use your information for targeted advertising without your consent.

4. How We Share Your Information

We may share your information with:

• Airlines, cruise lines, and travel providers — only as necessary to provide the services you’ve requested (e.g., making a booking change on your behalf)
• Payment processors — to securely process payments for our services
• Analytics providers — such as Google Analytics, which collects anonymized usage data
• Legal authorities — when required by law, regulation, or legal process

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, service records are retained for up to 3 years. You may request deletion of your data at any time by contacting us.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support our advertising. Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Advertising cookies: Used by our advertising partners (e.g., Google Ads) to show relevant ads

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality. See our Cookie Policy for more details.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• California residents may have additional rights under the CCPA

To exercise any of these rights, contact us at the information below.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no transmission over the internet or data storage system can be guaranteed 100% secure. We encourage you to use caution when sharing personal information.

9. Children’s Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of those changes.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: